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Frequently Asked Questions

Common questions about using TruArista tags.

How does the TruArista Tag work?

TruArista tags use NFC (Near Field Communication) and QR code technology. When someone taps their phone on the tag or scans the QR code, they are instantly directed to a secure online profile containing the information you've chosen to share, such as emergency contacts and medical conditions.

Do I need to download an app to scan the tag?

No! One of the biggest advantages of TruArista is that no app is required to scan the tag. Any modern smartphone with a camera (for QR codes) or NFC capability can read the tag instantly. You simply manage your profile through our mobile-friendly website.

does the tag require batteries or charging?

No. TruArista tags are passive devices, meaning they don't use batteries. They get the tiny amount of power they need wirelessly from the phone scanning them. You never have to worry about charging them.

Is the tag waterproof?

Yes, our tags and pendants are designed to be durable and water-resistant, making them suitable for everyday use.

Is there a subscription fee?

The purchase of a TruArista tag includes access to the basic profile features. We may offer optional premium subscriptions for advanced features (like SMS alerts or expanded medical storage), but the core identification functionality does not require a monthly fee.

Is my data secure?

Privacy is our top priority. You control exactly what information is visible on the public profile. Sensitive data is stored securely, and we do not sell your personal information to third parties.

Still have questions?

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